Which is the best electric car charging network?

With so much choice available for topping up an EV, we find out which of the UK's biggest networks work best.

More and more public charging networks are being set up every day in the UK, ranging from dedicated EV hubs to chargers placed on bollards or attached to lamp-posts.

With 60,701 chargers in nearly 22,000 locations around the country (according to Zap-Map), it's becoming ever easier to find somewhere to top up. 

But despite this medley of locations, concerns remain, primarily regarding the cost and reliability of the infrastructure. With energy prices driving up charging costs and charge anxiety taking over from range anxiety, Autocar and sister title What Car? have put the UK’s biggest charging networks to the test. 

Defined with five key criteria - value for money, charging speed, ease of use, reliability and accessibility - we tested some of the infrastructure ourselves by taking our favourite EVs to sites operated by the different providers.

This direct experience was backed up by a further 2800 owners of electric cars who told us about their experiences with the UK’s charging infrastructure.


How were the charging networks rated?

Value for money: Slower charges won’t cost as much, allowing people without driveways to take advantage of overnight top-ups, but even rapid-charger costs shouldn’t be exorbitant. 

Charging speed: Kilowatts are king here. The latest EVs take advantage of ever-higher charging speeds, therefore rapid chargers will be rewarded and points deducted for chargers failing to deliver advertised rates. 

Ease of use: Faster sign-up processes without the use of a card mean the efficiency of charging stations has progressed significantly in the last few years. Earlier stations and other poor performers tend to have long, inconvenient sign-up processes, thus scoring lower.

Reliability: Chargers that actually work when you come to use them and have a responsive customer service team will score highly, with the reverse true for chargers that are often broken. 

Accessibility and location: To score highly, bays should have plenty of space, be well lit and canopied. Marks were lost if the bays often had combustion cars sitting in them or EVs that had finished charging without incurring an overstay fee.

The 12 UK charging companies ranked

12. Charge Your Car

Overall rating: 55.5%

Charging rate: up to 50kW

Cost per kWh: Varies, but we paid £8 per session

11. Geniepoint

Overall rating: 65.2%

Charging rate: up to 50kW

Cost per kWh: 57p

10. Charge Place Scotland 

Overall rating: 69.4%

Charging rate: Mainly up to 50kW, with some 100-150kW sites

Cost per kWh: Varies, but we paid 25p

9. Pod Point

Overall rating: 69.5%

Charging rate: up to 50kW

Cost per kWh: up to 50p

8. BP Pulse

Overall rating: 69.9%

Charging rate: up to 150kW

Cost per kWh: up to 79p

7. Mer

Overall rating:70.6%

Charging rate: up to 75kW

Cost per kWh: around 30p

6. Osprey

Overall rating: 75.0%

Charging rate: up to 150kW 

Cost per kWh: 79p 

5. Tesla 

Overall rating: 75.4%

Charging rate: up to 250kW

Cost per kWh: up to 77p 

4. Ionity

Overall rating: 78.2%

Charging rate: 350kW 

Cost per kWh: 69p 

3. Fastned

Overall rating: 84.0%

Charging rate: Up to 300kW

Cost per kWh: 73p

2. Instavolt

Overall rating: 85.1%

Charging rate: up to 150kW

Cost per kWh: 75p

1. Gridserve

Overall rating: 85.2%

Charging rate: up to 360kW

Cost per kWh: 66p

Each of the 165 Gridserve locations use new rapid or ultra-rapid chargers, and there's a growing number of amenity-rich forecourts. The fees incurred in rapid charging are lower than with rivals and payment itself is a very easy process, with customers giving it a 100% score for ease of use. We took our test car, the BMW iX, to Gridserve’s Norwich site, where plugging in was simple and the car charged at 190kW, allowing for it to be topped up from 20-80% in just 30 minutes.